Below are some frequently asked questions.
What shipping carriers do we use?
How can I track my package?
USPS will send tracking information to the email address associated with your order once the item has shipped.
Where do you ship?
The United States, APO’s and FPO’s. We do not currently ship outside the United States.
Where do I ship returns?
Peace or Havoc
6014 Rivergrove Bend Drive
Humble Texas 77346
How do I return or exchange an item or receive a refund?
Returns and/or exchanges must be within 30 days of the date of invoice. Items returned in used, damaged or compromised condition will not be refunded or exchanged for new products. Customer will be responsible for additional shipping costs that are incurred. We do not refund shipping. Any questions email email@example.com.
What are my payment options?
We accept Visa, Mastercard, American Express, and Paypal
How safe is it to order online?
We only use the safest payment processing services on the internet. If you have any security questions or concerns, please review our payment processors’ security measures: Paypal.com or Shopify Payments.
Will you ship to an APO address?
Yes. The rate applies to the APO facility’s zip code in the United States. Be sure to enter the country as United States, the city as APO or FPO, the state as Armed Forces Europe (AE), Armed Forces Pacific (AP). Or Armed Forces America (AA), and the APO zip code. The tracking information will only tell you when the order arrives at the facility, then it is in the military’s hands to get it there, so be as specific as possible with the unit when filling in the address information.
Peace or Havoc warrants its products to be free from defects in materials, workmanship and manufacturing for a period of 30 days from purchase. Peace or Havoc makes no other warranties of any kind or condition including but not limited to any implied warranty of merchantability or fitness for a particular purpose.